VACOPACK currently offers online ordering and standard delivery within Melbourne metropolitan areas. Customers located outside Melbourne may contact us directly to discuss custom shipping arrangements and freight quotations. Order Processing Orders are generally processed and dispatched within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Delivery Method VACOPACK uses Australia Post and selected delivery partners for shipment of orders. Estimated Delivery Timeframes Estimated delivery timeframes after dispatch are:

• Melbourne Metro: approximately 2–5 business days
• Regional Victoria: delivery times may vary
• Interstate Australia: available upon request and subject to quotation and carrier availability Delivery timeframes are estimates only and may vary due to carrier delays, peak periods, public holidays, weather conditions, or other circumstances beyond our control.

Delivery Delays If an order cannot be fulfilled or dispatched within the expected timeframe, VACOPACK will contact the customer using the details provided at checkout to arrange an alternative delivery timeframe or suitable resolution. Shipping Restrictions Online checkout is currently available for Melbourne metropolitan delivery areas only. For deliveries outside Melbourne, customers must contact VACOPACK directly prior to placing an order. VACOPACK currently provides standard online ordering and delivery services within Melbourne metropolitan areas only. Customers outside Melbourne must contact VACOPACK directly before placing an order to discuss availability and freight arrangements. VACOPACK reserves the right to refuse shipment to locations where delivery services are unavailable or impractical.